TRAVEL AGENT CONTACTS
To find the Hertz contacts for travel agents in your area, click on your source country and/or region below:
| Asia, excl. China & Japan | China |
| Australia | Japan |
| Canada | New Zealand |
| Caribbean | Europe including United Kingdom |
| Central & South America | United States |
| Middle East | Africa |
Germany | |
| Customer Service | Telephone: 0049 (0) 1806 00 36 90 |
| Complaints | E-Mail: customer-relations-ge@hertz.com |
| GDS Support | Telephone: 0049 (0) 6196 93 71 41 E-Mail: supportgds_de@hertz.com |
| Gold Card Service | E-Mail: gold_service_de@hertz.com |
| E-Voucher Activation | E-Mail: germanaccred@hertz.com |
| Account Support | E-Mail: AccountSupportDE@hertz.com |
| TMC Contact ITSC, GSA Hertz Deutschland Telephone: 0049 (0) 6196 93 73 74 | |
Residing in | International Reservations | Domestic Reservations |
| Southern Africa | Tel: +27 11 289 8001 | Tel: 0861 600 136 Email: res@hertz.co.za |
| Victoria | 10-16 Dorcas Street South Melbourne VIC 3205 Phone: 03 9698 2444 Fax: 03 9698 2408 Email: ausres@hertz.com |
| New South Wales | Hertz State Office, Ross Smith Drive Mascot NSW 2020 Phone: 02 8337 7550 Fax: 02 8338 8530 Email: ausres@hertz.com |
| South Australia | Sir Hubert Wilkins Road Adelaide SA 5950 Phone: 08 8238 7011 Fax: 08 8238 7005 Email: ausres@hertz.com |
| Queensland | 11-15 Cornwall Street Fairfield, QLD 4103 Phone: 07 3029 6400 Fax: 07 3029 6410 Email: ausres@hertz.com |
| Western Australia | cnr Snook Road & Ross Drive Redcliffe WA 6106 Phone: 08 9479 5922 Fax: 08 9479 5933 Email: ausres@hertz.com |
| Tasmania | 58 Paterson Street Launceston TAS 7250 Phone: 1800 030 222 Fax: 03 6331 2788 Email: ausres@hertz.com |
| Northern Territory | 76 Hartley Street Alice Springs NT 0870 Phone: 08 8953 1211 Fax: 08 8952 5493 Email: ausres@hertz.com |
Residing in | International Reservations | Domestic Reservations |
| Afghanistan | Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Not Available |
| Bangladesh | Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Tel: (88) 0171 156 6337 Fax: (88) 02 831 2913 |
| Bhutan | Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Not Available. |
| Brunei | Toll free: 801 3001* Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Tel: (673) 872 6000 / 239 0300 Fax: (673) 239 0308 Email: hertz@brunet.bn |
| Cambodia | Toll free: 0080 011 065* Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Not Available. |
| East Timor | Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Not Available. |
| Hong Kong | Tel: (852) 2525 2838 Fax: (852) 2525 2100 Email: reshertz@hertz-gsa.com.hk | Tel: (852) 2525 1313 Fax: (852) 2525 2266 Email: reserve@hertz.com.hk |
| India | Tel: (91) 22 2921 0300 Fax: (91) 22 6632 4484 Email: hertz@discovertheworld.co.in | Tel: (91) 22 44 22 2222 Fax: (91) 22 67 07 0284 Email: ocr.booking@orixindia.com |
| Indonesia | Tel: 62 21 384 2199 Fax: 62 21 350 9506 Email: hertzgsa@discoverjkt.net | Not Available. |
| Lao People's Democratic Republic | Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Not Available. |
| Macau | Tel: (852) 2525 2838 Fax: (852) 2525 2100 Email: reshertz@hertz-gsa.com.hk | Not Available. |
| Malaysia | Tel: (03) 2715 8383 Fax: (03) 2715 2211 Email: hertzgsa@discover-kul.com | Toll free: 1800 88 3086* Tel: (60) 3 7718 1266 Fax: (60) 3 7718 1269 Email: enquiry@hertz.simedarby.com |
| Mongolia | Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Not Available. |
| Myanmar | Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Not Available. |
| Nepal | Toll free: 080 077 065* Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Not Available. |
| North Korea | Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Not Available. |
| Pakistan | Toll free: 0080 011 065* Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Tel: (92) 21 3563 3251 / 21 111 365 247 Fax: (92) 21 3568 0271 Email: info@optimus.com.pk |
| Philippines | Toll free: 1800 1 651 0055* Tel: (65) 6370 3388 Fax: (65) 6735 2112 Email: reserve@hertz.com | Tel: (632) 892 0274 / 844 1855 / 489 2494 Fax: (632) 887 6651 |
| Singapore | Toll free: 1800 370 3388* Tel: 6370 3388 Fax: 1800 735 2112* Email: reserve@hertz.com | Tel: 1800 734 4646*/ (65) 6734 4646 Fax: (65) 6733 0466 |
| South Korea | Toll free: 080 777 0400* Tel: (82) 2 752 8064 Fax: (82) 2 777 0373 Email: hertz@hertz.co.kr | Tel: 822 7978000 Fax: 8231 4781269 Email: hajoo@ktrental.com |
| Taiwan | Tel: (886) 2 2731 0377 Fax: (886) 2 2776 6772 Email: hertzgsa@tpe.atti.net.tw | Not Available. |
| Thailand | Tel: (66) 2 634 1804 Fax: (66) 2 634 1790 Email: hertzgsa@mma.co.th | Tel: (66) 2 266 4666 Fax: (66) 2 266 4360 Email: reserve@hertzthailand.com |
| Vietnam | Tel: +84 8 2222 1122 Fax: +84 8 2221 7655 Email: HertzGSA@itlvn.com | Not Available. |
| * Toll-free numbers within the country only. | ||
| Canada | Hertz Canada Limited 2 Convair Drive East Toronto, Ontario M9W 7A1 416-674-2020 |
| Reservation/Quote | Tel: 800-988-1336 (toll free) Tel: 400 888 1336 Email: ChinaReservationCtr@hertz.com |
| Customer Services | Tel: 800-988-1336 (Toll Free) Tel: 400 888 1336 Email: HertzCustomerCare@hertz.com |
| Membership Services (#1 Club and #1 Club Gold) | Tel: 800-988-1336 (Toll Free) Tel: 400 888 1336 Email: HertzCustomerCare@hertz.com |
Sales & Marketing | Tel: +86-21-3220-0988 extensions 24 or 83 Email: HertzChina_Mktg@hertz.com |
| Reservation/Quote | Tel: 0120-489882 (toll free) Tel: 81-3-5408-5470 Email: admin-JP@hertz.com |
| Customer Services | Tel: 0120-982802 (Toll Free) Tel: 81-3-5401-7479 Email: customer-jp@hertz.com |
| Membership Services | Tel: 0120-199560 (Toll Free) Tel: 81-3-5401-7442 Email: gold-jp@hertz.com |
| Commission Inquiry | Tel: 81-3-5401-7687 Email: sales-jp@hertz.com |
Country | General Sales Agent |
Barbados British Virgin Islands Cayman Islands Dominica Grenada Guyana Montserrat St. Kitts & St. Nevis St. Lucia St. Vincent & T.G. | ertz Reservations Center The Hertz Corporation Oklahoma City, OK U.S.A. Tel: (800) 654-3131 |
| Argentina | Universal Teleservicios Buenos Aires, Argentina Tel: (5411) 4129-7777 Fax: (5411) 4129-7700 Contact: Veronica Cataldi Email: veronicac@cTeleservicios.com.ar |
Bahamas BonaireBermuda | Cars 2 Go 33 Harbour Bay Shopping Plaza, East Bay Street Nassau, BS Fax: (305) 513-8837 Contact: Erica Piedrahita |
| Bolivia | Discover The World Marketing Calle Capitan Ravelo, Ed. Capitan Ravelo Nro.1201, Piso 11 La Paz, Bolivia Tel: (591) 2-212-4475 / 224-3022 Fax: (591) 2-212-4475 Contact: Sandra Otazo or Carmiña Sandoval Email: discover@enTelnet.bo |
| Brazil | SG Viagens E Turismo LTDA. Ave. Sao Luis 86 Cj. 82 São Paulo, SP 01046 Brazil Tel: (5511) 3524-7525 Fax: (5511) 3524-7526 Contact: Segio Guanais Email: sergio.guanais@hertz-int.com.br |
| Chile | Discover The World Marketing Enrique Foster Norte 80 Piso 1 Las Condes Santiago, Chile Tel: (562) 754-6830 Fax: (562) 234-4692 Contact: Maria Ines Lavandero Email: milavandero@discover-scl.cl |
Bogotá Ultraviajes Ltda. Avenida 19 # 97-06 Bogotá, Colombia Tel: (571) 602-3030 Fax: (571) 602-9520 Contact: Juan Pelaez Email: juan.pelaez@ultraviajes.com Cali Ultraviajes Ltda. Carrera 1 #2-72, Local 13 HoTel Intercontinental Cali, Colombia Tel:(572) 892-0437 Fax: (572) 680-1824 Contact: Juan Pelaez Email: juan.pelaez@ultraviajes.com Medellín Ultraviajes Ltda. Carrera 43A, #1A Sur 69, Oficina 101 Medellín, Colombia Tel: (574) 319-1010 Fax: (574) 319-3031 Contact: Juan Peláez Email: juan.pelaez@ultraviajes.com | |
| Costa Rica | Credomatic Representaciones Turísticas Avenida Central, Calles 31-33, San Pedro Edificio Irma, 1er Piso San José, Costa Rica Tel: (506) 2280-0989 Fax: (506) 2280-1241 Contact: Norma Ruiz Email: nruiz@credomatic.com |
| Dominican Rep. | Jose Maria Heredia #1 Gazcue, Santo Domingo República Dominicana Tel: (809) 221-5333 Fax: (809) 221-9159 Contact: Joan Flaquer Email: j.flaquer@mercantilstodgo.com |
| Ecuador | Repsemun Urdesa Central, Avenida Primera #607 y Las Monjas, 1er Piso P.O. Box 09-01-4910 Guayaquil, Ecuador Tel: (59342) 889-789 Fax: (59342) 884-485 Contact: Flor San Lucas Email: flor@repmundiales.com |
| El Salvador | Credomatic Representaciones Turísticas 55 Avenida Sur, entre Alameda Roosevelt y Avenida Olímpica, Edificio C Edificio Credomatic San Salvador, El Salvador Tel: (503) 2206-4466 Fax: (503) 2223-8025 Contact: Maria Rodriguez Email: mary_rodriguez.@sv.credomatic.com |
Hertz Reservations Center The Hertz Corporation Oklahoma City, OK U.S.A. Tel: (800) 654-3131 | |
| Guatemala | Discover the World Marketing Avenida Reforma 7-62 Guatemala City, Guatemala, 01009 Tel: (502) 2361-7164 Fax: (502) 2362-8019 Contact: Monica G. De Ufer Email: discover-gua@gold.guate.net.gt |
| Haiti | Dynamic Car Rental (International Sales Agencies, S.A.) Airport Road Port Au Prince, Haiti Tel: (509) 2250-4283 Fax: (509) 460-0236 Contact: Lizzie Fombrun Email: lifombrun@groupedynamic.com |
| Honduras | San Pedro Sula Credomatic Representaciones Turísticas Centro, frente a Edif. Crefisa, 3ra Calle San Pedro Sula, Honduras Tel: (504) 553-4989 / (504) 553-3767 Fax: (504) 557-4300 ext. 3367 Contact: Lauren Theibaud Email: hertz@pronto.hn
Credomatic Representaciones Turísticas Centro Comercial Lomas de Boulevard, Tegucigalpa, Honduras Tel: (504) 237-7969 Fax: (504) 238-6546 Contact: Julio Burgos Email: julio.burgos@crt.hn |
Marketing & Services Caribbean 14 Ruthven Road Tel: (876) 960-0060 Fax: (876) 960-0061 Contact: Karen Gauntlett Email: hertzgsa@cwjamaica.com | |
| Mexico | Avasa Av. Masaryk No. 61 Piso 11 Col. Capultepec Morales Mexico, D.F. C.P. 11570 Tel: 52 (55) 5128-1691 o 01800-709-5000 Fax: 52 (99) 9925-9754 Contact: Cintia Martinez Email: cmartinez@avasa.com.mx |
| Nicaragua | Mundoventura Plaza España, de la rotonda "El Guenquense" 350m al sur Managua, Nicaragua Tel: (505) 2268-6888 Fax: (505) 266-8411 Contact: Mauricio Telleria Email: info@mundoventura.travel |
| Panama | Lubel Tours Urb. Obarrio, Ave. Abel Bravo Edifico Vivaldi, Planta Baja Apartado 6-6642, El Dorado Panamá, Rep. de Panamá Tel: (507) 264-2533 Fax: (507) 264-8623 Contact: Mayra E. Batista Email: lubel22@cableonda.net |
| Paraguay | Operadores Logisticos, S.A. Las Américas 683 entre Tte. Alfaro P.O. 1541 Luque, Paraguay Tel: (59521) 645-064 Fax: (59521) 645-735 Contact: Juan Carlos Baez Email: infohertz@cTeleservicios.com |
| Peru | Ultraviajes Peru Arístides Aljovín 59 Lima, Perú Tel: (511) 512-0200 Contact: Patricia Rivero Cueto Email: patricia.rivero@ultraviajes.com |
| Puerto Rico | Hertz Reservations Center The Hertz Corporation Oklahoma City, OK U.S.A. Tel: (800) 654-3131 |
| Trinidad & Tobago | Hertz Reservations Center The Hertz Corporation Oklahoma City, OK U.S.A. Tel: (800) 654-3131 |
| Uruguay | Zucaberz S.A. Mercedes 937, 1 Oficina CP: 11100 Montevideo, Uruguay Tel: (5982) 900-9211 or 902-6188 Fax: (5982) 900-9211 x 102 Contact: Mauro Couayrahourcq Email: mauroc@cTeleservicios.com |
| Venezuela | Caracas / Maracaibo RRB Tel: (58212) 952-0717 Fax:(58212) 953-0956 Contact: Bianca Bello Email: bbello@rrb.com.ve
Representaciones Overseas Avenida Bolívar Norte, Torre Venezuela Piso 6, Oficina 6D Valencia, Estado Carabobo Venezuela Tel: (58241) 824-0636 Fax: (58241) 825-0292 Contact: Arturo Zerpa Email: azerpa@ovrss.com |
Sales Enquiries: Email address: salesnz@hertz.com | |
| Auckland Office: Territories - Auckland, Northland and all areas north of Taupo | 154 Victoria Street West Auckland P.O. Box 90 142 Victoria Street West Auckland Phone: 09 367 0691 Fax: 09 367 6369 |
| Wellington Office: Territories - Wellington, all areas south of Taupo and Nelson, Marlborough | Corner Tory & Buckle Streets Wellington P.O.Box 9316 Wellington Phone: 04 385 5752 Fax: 04 384 6812 |
| Christchurch Office: Territories - Christchurch and all other areas of the South Island | 46 Lichfield Street Christchurch Private Bag 4716 Phone: 03 379 9469 Fax: 03 379 9850 |
| Customer Relations | Phone NL: + 31 (0) 35 6970560 E-Mail: dhendriks.hertz@itsc.nl |
| GDS Support | Phone NL: + 31 (0) 35 6970560 E-Mail: dhendriks.hertz@itsc.nl |
| Gold Card Service | E-Mail: dhendriks.hertz@itsc.nl |
| E-voucher Activation | E-Mail: BelgiumAccred@hertz.com |
| Account Support | E-Mail: dhendriks.hertz@itsc.nl |
| If you do have any further questions, please don't hesitate to contact us: ITSC - GSA Hertz Benelux Account Manager: Debbie Hendriks Phone Belux: + 31 (0) 35 6970560 E-Mail: dhendriks.hertz@itsc.nl www.hertzheroes.be – info@hertzheroes.be | |
| Customer Relations | Telephone: 00 31 (0) 20 201 3519 E-Mail: customer-relations-ne@hertz.com |
| GDS Support | Telephone: 0031 (0) 20 201 35 14 E-Mail: supportgds_nl@hertz.com |
| Gold Cards Service | E-Mail: gold_service_ne@hertz.com |
| E-Voucher Activation | E-Mail: nlaccred@hertz.com |
| Account Support | E-Mail: AccountSupportNL@hertz.com |
| TMC Contact ITSC - GSA Hertz Benelux Telephone: 0031 (0) 35 697 05 60 | |
| Czech Republic & Slovakia | |
Sales | Hertz Autopujcovna, s.r.o. Dedinska 29 CZ 161 00 Prague 6, Czech Republic Tel: +420 225 345 000 Fax: +420 225 345 019 E-mail: reservation@hertz.cz |
| France | |
Travel Distribution | Hertz France SAS 1/3 Avenue de Westphalie Immeuble Futura 3 78180 Montigny le Bretonneux Tel: +33 1 41 91 95 25 GDS and Web assistance: +33 1 55 69 55 45 Agent Set Up: frgold@hertz.com |
| Italy | |
| Customer Service | Phone: +39 26 9430019 |
| GDS Helpdesk | Phone: 199115511 |
| E-voucher set-up | Phone: 199318888 or +39 2 36212200 www.hertz-gsa.it |
| Gold Card queries | E-Mail: gold_service_it@hertz.com |
| Account Support | E-Mail: accountsupportit@hertz.com |
| Spain | |
| Customer Service | Phone: 0034 91 749 77 78 (option1) |
| GDS Helpdesk | Phone: 0034 91 749 77 73 |
| E-voucher set-up | Phone: 902 996 999 – 0034 91 509 73 90/97 www.hertz-gsa.es adm.global-gsa@hertz.com |
| Gold Card queries | E-Mail: Gold_service_sp@hertz.com |
| Account Support | E-Mail: accountsupportes@hertz.com |
| Switzerland | |
| Customer Service | Phone: 0041 (0) 442 12 26 26 E-Mail: customer-relations-sz@hertz.com |
| GDS Support | Phone: 0041 (0) 848 83 30 30 E-Mail: supportgds_ch@hertz.com |
| Gold Card queries | E-Mail: gold_service_ch@hertz.com |
| E-voucher request | E-Mail: chaccred@hertz.com |
| Account Support | Phone: +41 (0) 435 880 440 E-Mail: AccountSupportCH@hertz.com |
United Kingdom | |
| Customer Service | Phone: 0044 (0) 207 365 33 69 E-Mail: customer-relations-uk@hertz.com |
| GDS Helpdesk | Phone: 0044 (0) 208 823 36 58 E-Mail: supportgds_uk@hertz.com |
| E-voucher set-up | E-Mail: ukaccred@hertz.com |
| Gold Card queries | E-Mail: gold_service_uk@hertz.com |
| Account Support | E-Mail: AccountSupportUK@hertz.com |
TMC Contact | |
Residing in | International Reservations | Domestic Reservations |
| United Arab Emirates | Tel: +97143166268 Tel +97143166978 Email: reservations@hertzinternational.ae | Tel: 800 43789 Fax: +971 4 2060216 Email: hertz@alfuttaim.ae |
| Oman | Tel: +968 2 455 9977 (Qurum) | Tel: +968 24 625200 Fax: +968 24 625211 Email: nttoman@omanTel.net.om |
| Qatar | Tel: +974 4 448 4848 Email: holidays@dnata.com.qa | Tel: +974 4448 9944 |
| Saudi Arabia | Tel 9200 05561 | Tel 9200 05561 |
| Bahrain | Tel 6500 9560 | Tel 6500 9560 |
| Egypt | Tel: +20226483355 Email: hertz@amexfranchise.com | Tel: +20 10 22 24 2660 Email: info@hertzegypt.com |
| Kuwait | Tel: +965 1 808 444 ext. 689 Email: chinet@hertz.com.kw | Tel: 247 67 247 |
| Lebanon | Tel: +961 1 396 222 / +961 1 389 389 Email: hertz@nakhal.com.lb | Tel: +961 3 300 302 Email: hertz@cyberia.net.lb |
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